FAQS
1. What is the waiting period on the Platinum product ?
3 months for all covered claims, but 6 months for uncontested divorces. However, assistance is available immediately 24/7/365
2. What is the monthly premium for the Platinum product?
R150,00
3. Which payment options can we offer for the monthly premium?
- Debit order
- Stop order
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EFT (please use policy number or ID number as reference)
4. If payment is effected via EFT, which account should be used?
Account name: LegalWise Platinum
Bank: Nedbank
Branch: Florida
Bank code: 145405
Account number: 1454 115 335
Account Type: Current
Reference: Policy number or ID number
5. How can a member access 24/7/365 legal assistance?
- Via the website - www.legalwiseplatinum.co.za
- Email - advice@legalwiseplatinum.co.za
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Telephonically - 011 246 1260
6. Who should a member contact to join or upgrade to Platinum?
- Via the website - www.legalwiseplatinum.co.za
- Email - sales1@legalwiseplatinum.co.za
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Telephonically - 011 246 1260 / 082 338 2548
7. Who enjoys cover in terms of the Platinum product?
- The main member (applicant)
- Member’s spouse or partner nominated in the application form
- Member’s children under the age of 18
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Member’s children between the ages of 18 and 21, provided the children are fulltime students and financially dependent
8. Should an existing member with family extender wish to upgrade to Platinum, what will happen to the persons covered in terms of the family extender?
There is no extender benefits on the Platinum policy.
9. What is the excess payable on the Platinum policy?
3 times the monthly premium thus R450,00
10. Can a member use their own attorney?
Yes. If the matter enjoys cover, we will pay the elected attorney in accordance with the Platinum tariff, and any balance will be for the member’s account.
